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Senior Communications Manager - Spanish

110 Duke Energy Business Services, LLC
Full-time
Remote friendly
Worldwide

More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Job Summary


The Regulated Utilities Senior Communications Consultant is responsible for providing communications support for the regulated utility operations in Florida. The position will develop and execute media strategies, which include responding to Spanish and English media inquiries, serving as a company spokesperson and building and sustaining relationships with key reporters/outlets. The position develops and implements communications on complex issues; provides counsel to business groups and senior leaders; and supports executive positioning efforts. This individual will assist in the development and implementation of integrated, strategic communications plans and supporting materials for stakeholder engagement, advocacy and educational campaigns for legislative, regulatory, operational, and reputation management as well as brand strategies for Duke Energy Florida. The position also serves as part of the company’s crisis communications and storm support team. This position reports to the Manager of Florida/Midwest Regulated Utilities Communications. The position assists with providing support to the Florida president and the regional president’s organization including local and state government affairs, community relations, foundation, economic development, regulatory and public affairs. The position will work closely with corporate communications peers, sustainability, environmental, federal policy and governmental affairs to ensure alignment and advance Duke Energy’s national and regional strategies.

Key Skills and Experience

  • Strong experience in communications and public affairs
  • Strong media relations experience, including strategy and message development, and serving as a company spokesperson
  • Strong experience developing and implementing communications plans to effectively manage response to emerging issues
  • Experience working with senior levels of management and providing executive counsel and coaching for media interviews, presentations, and other external events
  • Experience representing the company externally with diverse audiences in challenging situations
  • Speechwriting experience
  • Strong experience and proficiency in written translation of materials such as press releases and customer communications
  • Strong knowledge of utility operations and/or regulatory processes for a utility industry
  • Experience in public policy, reputation management, advocacy campaigns and stakeholder engagement
  • Demonstrated strong verbal and written communication skills; writing samples may be requested
  • Ability to effectively interact and communicate with a variety of audiences, including community leaders, elected officials and media
  • Ability to work and make decisions independently and collaboratively with multiple stakeholders
  • Experience working in a matrix organization
  • Experience in issues management and crisis communications

Responsibilities

  • Develops/implements/measures impact of complex communications plans on varied subjects and issues. Responsibilities include writing key messages, news releases, social media content and other collateral materials.
  • Provides counsel to business groups and senior leaders and supports executive positioning efforts.
  • Manages any media inquiry, including those that place the company's reputation at high risk.
  • Main point of contact for Spanish media outlets.
  • Responsible for translating a variety of communication assets under tight deadlines.
  • Staying up-to-date on company and industry-related issues and developing communications strategies to address these issues.
  • Serves as part of the company’s crisis communications team, often leading the Corp. Comm. work in an event. Also participates in on-call media/emergency duty rotation.
  • Develops/implements/measures impact of complex communications plans on varied subjects and issues.
  • Must build and maintain strong relationships and serve as a trusted advisor to senior executives.
  • Staying up-to-date on company and industry-related issues and developing communications strategies to address these issues.
  • Required to do field work during storms.
  • Required travel to high profile community events and engagements with senior leaders.

Basic/Required Qualifications

  • Bachelor's degree in Journalism, Communications, Public Relations or other related degree
  • In addition to required degree, five (5) years minimum of related work experience
  • In lieu of bachelor's degree AND five (5) years minimum of related work experience, high school diploma/GED AND nine (9) years minimum of related work experience

Desired Qualifications

  • Bilingual in Spanish
  • In addition to desired degree, 6 plus years related work experience in communications and public affairs.
  • Demonstrated ability to communicate clearly, concisely, and accurately using written and verbal communications.
  • Experience developing and implementing complex communications plans.
  • Demonstrated excellent interpersonal skills to work efficiently and effectively with clients, teammates, and management.
  • Strong media relations experience serving as a spokesperson on contentious issues. This includes strategy and message development and maintaining reporter relationships.
  • Experience working with business unit leaders and providing executive counsel and coaching for media interviews, presentations/speeches.
  • Experience representing the company externally with challenging audiences in challenging situations.
  • Speechwriting experience.
  • Proficient in Microsoft Office products, such as Outlook, Word, PowerPoint and Excel, as well as SharePoint.
  • Ability to participate in/lead crisis management response.
  • Previous energy industry experience.
  • Experience in providing communications counsel and advice to executives.
  • Accredited in public relations (APR).

Working Conditions

  • M - F & as needed based on responsibilities of the role
  • Most of the work will be performed onsite or in the field, and on occasion remote
  • Hybrid mobility classification - work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to a Duke Energy facility.

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Travel Requirements

5-15%

Relocation Assistance Provided (as applicable)

Yes

Represented/Union Position

No

Visa Sponsored Position

No

Posting Expiration Date

Thursday, November 30, 2023

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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