Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Job Summary and Responsibilities:
Responsibilities will include onsite and remote deskside technical support, asset management, and deployments (e.g., radios, phones, computers and peripherals).
Provides hands-on and remote hardware and software support
Responds to problem resolution requests as specified by the priority definitions within Service Level Agreements
Utilizes troubleshooting skills to facilitate problem resolution
Repetitively updates communications equipment on-site
Maintains accurate asset inventory
Completes hardware and software audits
Ensures compliance of all software and hardware usage
Installing, supporting, and repairing computer hardware and software.
Conducting and maintaining an asset inventory of hardware and software.
Exposure to Cloud Application configuration and troubleshooting such as OneDrive and Microsoft Office.
Cumulative GPA of at least 2.75
Currently enrolled and pursuing a Bachelor's degree in Electrical Engineering or Civil Engineering
Exposure to or familiarity with deskside/technical support and asset management
Willingness and desire to rotate to, as well as an ability to excel in, a variety of diverse roles
Professional, effective written and verbal communication skills, plus organizational ability
Leadership potential displayed through extracurricular involvement
Previous IT or Engineering internship, co-op, or work experience
The ability to work collaboratively in a team setting
Community service and volunteer experience
Self-driven, motivated, and proactive
Ability to lift up to 50 pounds
Valid Driver’s license
Start date is 5/20/2024
Internship Summer Session length is 10-12 weeks
Mobility Classification: Onsite Mobility Classification – Work will be performed at a company facility
The work location for this position is 9700 David Taylor Blvd, Charlotte, NC 28262
Travel RequirementsNot required
Posting Expiration DateFriday, November 24, 2023
All job postings expire at 12:01 AM on the posting expiration date.
This job is closed.