Gas Marketing Specialist II

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Duties

Under general supervision with wide latitude, provide technical expertise to answer questions and solve problems regarding acceptable materials for gas piping and construction practices from customers and their representatives such as builders, mechanical contractors, engineers and plumbers. Serve as the primary point of contact for customer questions regarding Gas Operations engineering design, work practices, and process status.

• Serve as the point of contact to answer inquiries from customers, and their designated representatives such as builders, mechanical contractors and plumbers on a wide variety of topics in regards to natural gas service. Provide detailed information, consult with engineering when necessary regarding the availability of gas, including pressure and throughput available.
• Review, plan, design, evaluate the cost and coordinate installation with customers and approve the location and relocation of gas service, metering equipment, and facilities for compliance with Company requirements as specified in the “Gas Installers Manual,” building codes, federal and state regulatory requirements and other applicable authorities. Determine the need for approval by the local designated inspection agency and/or Duke Energy before authorizing the connection or re-connection of gas service.
• Work with customers to complete their requests for gas service, including but not limited to service lines, metering equipment and main extensions. Work proactively to assess other potential customers to justify main extensions and work with gas engineering, other internal departments, and external contacts such as locate agencies to complete the design and installation.
• Explain company policies, procedures, service requirements, and charges. Work with customers to sign Gas Pressure Customer Agreements and other contracts such as for gas main extensions.
• Obtain information necessary to complete Load Checks for engineering to design gas main installations and large metering assemblies.
• Prepare basic construction sketches, materials, and cost estimates. Develop material lists to customers as needed. Communicate appropriate information to the gas department in order to size and issue appropriate metering equipment. Manage projects to coordinate customer timelines with Duke Energy capabilities.
• Coordinate new or temporary gas facilities as needed for customers due to other projects within the gas department (i.e. pressure improvement, integrity management, etc).
• Coordinate with Supervisor and legal department any potential changes or conflicts to various agreements. Provide support in public outreach sessions for explanations in policy and agreement changes.
• Resolve construction of service and metering details with crew supervisors on matters not addressed on drawings, and make decisions in the field.
• Resolve differences that arise between the Company and customers, or their agents concerning gas main, service and metering installation and locations, with consideration for regulations, construction requirements, and safe work practices.
• Utilize various computer software, including but not limited to MS Office, GIS, and corporate mainframe programs as necessary to perform various functions of the job.
• Assist as required in emergency situations.
• Train new employees entering this job sequence; and train by assisting in jobs of higher classification.

QUALIFICATIONS:

• Must have an Associate degree, preferably in an engineering, technology, construction management, project management, business, sales, marketing, or other discipline as approved by the department OR four (4) years of related work experience.
• Must have two (2) years of related work experience.
• Must have the ability to learn and develop a general understanding of legal and regulatory codes including: NFPA, CFR192, NFGC, OSHA, EPA.
• Must be able to apply skills to analyze customer requirements and design gas and service layouts: Gas services, Pressure gas considerations, load checks, curb to meter and houseline piping.
• Must have the ability to learn to calculate gas rates per tariffs.
• Must be able to understand pipe fitting, pressure gas, and cost-benefit analysis.
• Must be able to conduct one on one and small group presentations. Demonstrate proficiency in oral and written communication skills
• Must be able to communicate in order to assist and advise on customer requests.
• Demonstrate interpersonal skills with the ability to interact effectively with others and work in a team environment
• Demonstrate ability to make routine decisions independently.
• Demonstrate ability to perform the duties of this position through observation and tests.
• Demonstrate self-motivation and skills to implement new, revised or improved processes, deliverables or products and services
• Proficiency with Microsoft office applications, and demonstrated ability to learn new software
• Ability to negotiate construction work sites in a safe manner

Travel Requirements

Relocation Assistance Provided (as applicable)

Represented/Union Position

Visa Sponsored Position

Posting Expiration Date

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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